Reading Eggs
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FAQS
26
How can I reset the placement test or adjust level?
How do I add another child to my account?
How do I link a school account?
Can I merge a school account with a home account?
My child has a school subscription. Can I cancel my home subscription?
View all 26
TECHNICAL INFO/TROUBLESHOOTING
7
Sound keeps cutting out on Reading Eggs iPad app
Reading Eggs troubleshooting for iPad (Safari and Chrome)
Reading Eggs troubleshooting for iPad app
Reading Eggs troubleshooting for Mac
General troubleshooting for Reading Eggs
View all 7
SUBSCRIPTIONS
13
How much does a subscription cost?
What's the difference between the app and web version?
How do I cancel my Apple App Store or Google Play subscription?
How do I redeem a promo code?
Do homeschoolers receive a discount?
View all 13
ABOUT/CONTENT OVERVIEW
7
Where can I find more information about the lessons?
What's in Reading Eggs?
What's in Reading Eggspress?
What's in Reading Eggs Junior?
What's in Mathseeds?
View all 7
TRIAL ASSISTANCE
5
How to redeem a trial promo code
It says my email address is already in use
I didn't get to use my Reading Eggs free trial
Can I have a free trial for another child?
Why do I have to add my credit card details for the Reading Eggs free trial?
BOOKS/SUPPLEMENTARY MATERIAL
3
Can I use Reading Eggs without the books?
Where is the free bonus material and activity sheets?
Which Reading Eggs Book Packs are available?
FAST PHONICS
6
What is the Fast Phonics Placement Test?
Where do I find the Fast Phonics Placement Test?
What does my child’s Fast Phonics Placement mean?
Can my child re-sit the Fast Phonics Placement Test or can I adjust their level?
Does my child need to complete the Fast Phonics Placement Test?
View all 6