TECHNICAL INFO/TROUBLESHOOTING

Sound keeps cutting out on Reading Eggs iPad app
This issue sometimes occurs when other apps seize control and mute the Reading Eggs app. There are a couple of easy solutions to this issue which vary de...
Wed, 20 May, 2020 at 11:54 AM
Reading Eggs troubleshooting for iPad (Safari and Chrome)
Here are a few things you can do to try to resolve your issue and get the program working better: 1. Please ensure that your iPad meets our minimum tech...
Thu, 13 Aug, 2020 at 2:42 PM
Reading Eggs troubleshooting for iPad app
Here are a few things you can do to try and resolve your issue and get the program working better. 1. Please ensure that your iPad meets our minimum tec...
Thu, 13 Aug, 2020 at 2:42 PM
Reading Eggs troubleshooting for Mac
Please find below a few things you can do to try and resolve your issue and get the program working better. Ensure you have fixed-line highspeed broadba...
Wed, 20 May, 2020 at 12:14 PM
General troubleshooting for Reading Eggs
Most problems can be resolved by following the troubleshooting steps outlined here: https://readingeggs.com/technical-requirements/ Otherwise, please fi...
Wed, 20 May, 2020 at 12:30 PM
Reading Eggs troubleshooting for Android
Here are some updates you can apply to your device to get the program working better. Please follow this link to ensure that your Android device meets t...
Wed, 20 May, 2020 at 12:41 PM