FAQS

How can I reset the placement test or adjust level?
There are two options to adjust your child’s level. They can either sit a placement test which will determine the best place for them to enter the program o...
Mon, 12 Oct, 2020 at 2:12 PM
How do I add another child to my account?
To add a child to your account, please follow these steps: 1. Log in at www.readingeggs.com with your email address as your username and the password yo...
Fri, 1 May, 2020 at 5:47 PM
How do I link a school account?
There are two options to link a school account to a home account: Option 1: You have an existing home account 1. Visit www.readingeggs.com and log i...
Fri, 1 May, 2020 at 5:49 PM
Can I merge a school account with a home account?
Unfortunately school and home accounts cannot be merged, which means that your child's critters, certificates, golden eggs and house items cannot be tr...
Wed, 29 Jul, 2020 at 4:19 PM
My child has a school subscription. Can I cancel my home subscription?
If you would like to cancel your home subscription and use your school account as your primary account, please select the option that applies to you: 1....
Wed, 29 Jul, 2020 at 4:15 PM
Where are the printable worksheets and bonus material?
You can download printable PDF activity sheets that correspond with each Reading Eggs, Reading Eggspress, Fast Phonics and Mathseeds lesson. To view the pri...
Tue, 28 Jul, 2020 at 11:36 AM
How do I print my child's certificates?
To print out your child’s certificates, please follow these steps: 1.  Log into your account at readingeggs.com using your email address as the username...
Fri, 1 May, 2020 at 6:55 PM
How do I print my child's Story Factory story?
To print a story your child has written in the Story Factory, log into your account at www.readingeggs.com using your email address as the username and the ...
Fri, 1 May, 2020 at 7:26 PM
How do I redeem a promo code?
To redeem your promo code: Log in at www.readingeggs.com through a web browser (e.g. Safari or Chrome) using your email address as the username and the pa...
Thu, 5 Nov, 2020 at 11:00 AM
What devices are compatible with Reading Eggs?
To view which devices can be used for Reading Eggs, as well as the full technical requirements, go to https://readingeggs.com/technical-requirements/
Fri, 1 May, 2020 at 8:05 PM