FAQs

How do I link a school account?
There are two options to link a school account to a home account: Option 1: You have an existing parent account: Visit www.readingeggs.com and login w...
Tue, 3 Mar, 2026 at 9:13 PM
Can I merge a school account with a home account?
Unfortunately school and home accounts cannot be merged, which means that your child's critters, certificates, golden eggs and house items cannot be tra...
Wed, 29 Jul, 2020 at 4:19 PM
My child has a school subscription. Can I cancel my home subscription?
If you would like to cancel your home subscription and use your school account as your primary account, please select the option that applies to you: 1....
Tue, 3 Mar, 2026 at 11:19 PM
What devices are compatible with Reading Eggs?
To view which devices can be used for Reading Eggs, as well as the full technical requirements, go to https://readingeggs.com/technical-requirements/
Fri, 1 May, 2020 at 8:05 PM
Will my child's progress be saved when my subscription ends?
If your subscription or trial lapses before you purchase or renew your subscription, your child’s progress and data will be retained including their avatar,...
Fri, 1 May, 2020 at 8:47 PM
I have lost my child's school login details
As you are referring to a school-based account, you will need to contact your child's teacher to confirm the login details, as these accounts are set up...
Fri, 1 May, 2020 at 8:38 PM
What's the difference between a student login and family login?
When you register for a free trial of Reading Eggs, your email address and the password you choose are the login details for your family dashboard.   Th...
Fri, 24 Jan, 2025 at 12:51 PM
I want to know more about Reading Eggs
The best way to familiarise yourself with the Reading Eggs program is to access a free trial. This will give you 30 days of unlimited access to all program...
Fri, 24 Jan, 2025 at 1:04 PM
What is Fast Phonics?
Fast Phonics is a standalone phonics program for children aged 5–10 and is included at no additional cost with a Reading Eggs subscription. Fast Phonics...
Sat, 28 Feb, 2026 at 2:36 AM
How long should my child spend on Reading Eggs?
Parents need to exercise judgement depending on the progress and age of their child. We encourage them to aim for one lesson per day, or approximately 20 mi...
Fri, 21 Aug, 2020 at 10:33 AM