Education Savings Account (ESA) Information

How do I redeem a promo code?

How to use your ESA funds to purchase Reading Eggs products through ClassWallet

How to redeem a trial promo code

How do I redeem a promo code?

Can my child log in with a QR code?

How do I delete my Reading Eggs account?

How do I link a school account?

Unable to Complete Purchase

How do I cancel my subscription?

Your Privacy Choices

How do I change the accent to British, American or Australian?

Upgrading or Downgrading Your Subscription

How much does a subscription cost?

How do I add another child to my account?

How many children can I add to my Reading Eggs account?

How do I reset my Reading Eggs password?

How do I turn off the Arcade games?

How can I reset the placement test or adjust level?

The wrong child gets logged into Reading Eggs

Why do I have to add my credit card details for the Reading Eggs free trial?

How do I print my child's Story Factory story?

Can I merge a school account with a home account?

My child has a school subscription. Can I cancel my home subscription?

How do I cancel my free trial of Reading Eggs?

Can I have a free trial for another child?

I have lost my child's school login details

Where is the free bonus material and activity sheets?

It says my email address is already in use

Where are the printable worksheets and bonus material?