Once you've signed up for a free trial of Reading Eggs, you will not incur any charges until your free trial period concludes. We'll also send you timely reminders before the trial ends, so you can decide whether to continue your subscription. Even if you choose to cancel your trial, you'll still have full access to enjoy the remaining trial period without any interruptions. Your satisfaction is our priority, and we're here to make your experience as seamless as possible.
How to cancel your free trial via the Apple App Store
If you signed up for a free trial via the App Store, you can cancel it at any time. Please follow the steps here https://support.apple.com/en-us/HT202039.
How to cancel your free trial via Google Play
If you signed up for a free trial via Google Play, you can cancel it at any time. Please follow the steps here: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en.
If you signed up for a free trial directly from the Reading Eggs website, please follow these instructions:
1. Log into your family dashboard at https://app.readingeggs.com/parent/dashboard using your email address and the password you chose during registration – please note you cannot cancel your trial while logged in through the app; you will need to log in through a web browser.
2. Hover over the ‘My Account’ tab on the top-left side of the menu bar and select ‘Manage My Subscriptions’.
3. Select ‘Cancel’ for the appropriate trial subscription.