FAQS

How much does a subscription cost?
There are different subscription options to choose from including a 12-month all-access subscription, and a monthly all-access subscription. To view subs...
Tue, 20 Jun, 2023 at 3:31 PM
How do I turn off the Arcade games?
If you wish to block your child's access to the Arcade games, please follow these steps:   1. Log into your parent account and the family dashboard. ...
Fri, 11 Aug, 2023 at 3:45 PM
How do I change the accent to British, American or Australian?
To change the accent used in the program, please follow these steps: Log in at www.readingeggs.com with your email address as the username and the passwo...
Fri, 10 Jun, 2022 at 2:58 PM
Will my child's progress be saved when my subscription ends?
If your subscription or trial lapses before you purchase or renew your subscription, your child’s progress and data will be retained including their avatar,...
Fri, 1 May, 2020 at 8:47 PM
I have lost my child's school login details
As you are referring to a school-based account, you will need to contact your child's teacher to confirm the login details, as these accounts are set up...
Fri, 1 May, 2020 at 8:38 PM
How do I reset my Reading Eggs password?
If you have forgotten the password for your home Reading Eggs account or would like to change it you can do so here: https://app.readingeggs.com/password_re...
Fri, 11 Aug, 2023 at 4:05 PM
The wrong child gets logged into Reading Eggs
When you have more than one child under your Reading Eggs account, you must ensure you are entirely logged out of one child’s account before you can access ...
Tue, 30 Jan, 2024 at 2:01 PM
How do I find e-books in the Reading Eggspress Library?
If you know the title of the book you are searching for in the library, you can search for it by clicking on the word 'Search' and entering the titl...
Fri, 11 Aug, 2023 at 4:01 PM
What's the difference between a student login and family login?
When you register for a free trial of Reading Eggs, your email address and the password you choose are the login details for your family dashboard.   Th...
Wed, 9 Nov, 2022 at 11:20 AM
I want to know more about Reading Eggs
The best way to familiarise yourself with the Reading Eggs program is to access a free trial. This will give you 30 days of unlimited access to all program...
Wed, 9 Nov, 2022 at 11:22 AM